Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.12188/29251
Title: Service quality, customer satisfaction and loyalty: An empirical analysis of the Macedonian retail banking sector
Authors: Palamidovska sterjadovska, Nikolina 
Levkov, Nikola 
Ciunova-shuleska, Anita 
Issue Date: 2020
URI: http://hdl.handle.net/20.500.12188/29251
Appears in Collections:Faculty of Economics 02: Conference papers / Трудови од научни конференции

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