Faculty of Economics
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Item type:Publication, Unveiling the nexus between corporate social responsibility (CSR) and employee satisfaction: a comprehensive bibliometric analysis(Emerald Publishing, 2025-01-02); ; Purpose Researchers have tried analysing how the organizations’ practices of doing good can help improve their employees’ satisfaction over the past couple of decades. Employee satisfaction has a complicated relationship with a company’s corporate social responsibility (CSR) activities. Subsequently, the purpose of this paper is to conduct a bibliometric analysis and a literature review to trace the links between CSR and employee satisfaction, summarize and analyse the advances in this field, the knowledge gaps, publishing trends and further directions for future research. Design/methodology/approach The authors conducted a bibliometric analysis followed by a literature review of papers indexed in the Scopus database and published between 2000 and 2022. A total of 233 papers were identified, while 152 of them met the inclusion criteria for the analysis. Findings The subsequent analysis sheds light on the overlaps and connections between the two phenomena in human resource management (HRM). The authors outline potential avenues for future research and practical insight into how to leverage CSR activities for increasing work satisfaction. Originality/value By detailing the different ways CSR and employee satisfaction impact one another, analysing their relations and other supporting constructs, the authors contribute to the academic discourse by synthesizing prevailing literature and introducing practical guides for human resource (HR) professionals, managers and executives to manage turbulent surroundings more effectively, considering the major disruptions post-COVID-19 and the adoption of advanced technologies. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Neuroscience Techniques in Human Resource Management - An Overview(Faculty of Economics-Skopje, Ss. Cyril and Methodius University in Skopje, 2025-12); - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Explorers or Exploiters: A Multi-Technique Bibliometric Review of Individual Ambidexterity(Academy of Management Proceedings, 2025-06-17); ; Global and dynamic environments have pressured organizations into becoming more ambidextrous, resulting in a paradox for contemporary organizational sciences (Papachroni & Heracleous, 2020; Zhang et al., 2022). While employees are seen as a key driver of competitive advantage and high organizational performance, their ambidexterity, i.e. individual ambidexterity has remained in the margins of the research landscape (Nasution et al., 2024; Parmigiani & Howard-Grenville, 2011). This single-perspective research lens neglects the diverse experiences and characteristics of each individual and the ways they can influence the balance between exploration and exploitation as organization members. Recently, researchers have answered the call with several studies analyzing the antecedents and outcomes of individual ambidexterity as well as this concept’s interplay with other organizational phenomena (Schnellbächer et al., 2019). Still, as a growing research niche, which is critical for understanding modern workplaces, there is a lack of a comprehensive, bibliometric synthesis of the findings and an analysis of the gaps. To address this, our research provides a comprehensive, multi-technique bibliometric review of individual ambidexterity research, identifying key trends and underexplored areas in the field. Individual ambidexterity in the organizational context is gaining momentum as a crucial component of innovative behavior and performance, individual well-being, as well as team ambidexterity, firm performance, and organizational sustainable outcomes (Mu et al., 2022; Akbar et al., 2024). Considering the context of rising flexible and remote work arrangements and the growing accessibility and use of artificial intelligence, there has never been a more important time to investigate the genesis and core of employee ambidexterity. This environment underpins the need for lifelong learning, flexibility, reskilling, and upskilling for individuals to stay relevant in their roles, which challenges how we view this type of ambidexterity (Balzano et al., 2024). Essentially, it is conceptualized as the individual ability to simultaneously explore and exploit organizational resources, or, in other words, to perform contradictory activities by switching mindsets and action sets (Rogan & Mors, 2014), presenting a paradox for managers and decision-makers. Thus, our study aims to contribute by integrating the knowledge about individual ambidexterity and pointing out hotspots, influential scientific voices, and areas for further investigation using a multi-technique bibliometric approach, grounded in the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. Stemming from this, central to this research investigation are the following research questions: 1) What is the inherent intellectual structure of the individual ambidexterity body of research? 2) What are the most impactful hotspots and themes in the research landscape? 3) What is the potential of individual ambidexterity research and what literature gaps on the topic exist? - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Employee Engagement in the Republic of North Macedonia in the Post-COVID-19 Era: Some Empirical Evidence(Association of Economists and Managers of the Balkans, 179 Ustanicka St, 11000 Belgrade, Serbia, 2025-02); The aim of the paper is to research employee engagement in the Republic of North Macedonia. To achieve this goal, the instrument for measuring organizational and job engagement developed by Saks (2006) has been used on a sample of 104 respondents. The results from the regression analysis indicate that perceived organizational support and job characteristics, as well as gender, are statistically significant predictors of organizational engagement, while job engagement can be predicted only with job characteristics. Furthermore, the results indicate that organizational engagement is statistically significantly and positively related to organizational commitment, job satisfaction, and organizational citizenship behavior, while job satisfaction is positively and statistically significantly related to organizational commitment and organizational citizenship behavior. Intentions to quit can be predicted only with organizational engagement, and as expected, this relationship is negative. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, CHARTING THE TRAJECTORY OF PERFORMANCE MANAGEMENT IN TOURISM: A PRISMA-COMPLIANT SYSTEMATIC REVIEW AND VISUALIZATION OF BIBLIOGRAPHIC DATA(Faculty of Tourism and Hospitality Management, Opatija, supported by the Ministry of Science and Education of the Republic of Croatia., 2025-01); ; Purpose – Tourism was affected by recent monumental disruptions, making performance management critical for staying afloat and maximizing efficiency and workforce productivity. Thus, the purpose of this study is to synthesize the dominant performance management literature in tourism and provide a critical review and directions for future research. Methodology/Design/Approach – The authors use the Preferred Reporting Items for Systematic Review and Meta-Analysis Protocols (PRISMA)-compliant systematic literature review approach paired with visualization of relevant bibliometric data as an additional value. Findings – The review and the bibliometric analysis are based on 51 articles from peer-reviewed journals and proceedings indexed in the Scopus database. The authors present the annual publishing trends, keyword co-occurrence, and visualization analysis followed by a review of the major themes and avenues for future research, based on the topic hotspots. Research progress and key findings are presented for the identified seven themes. The findings carry implications for practitioners, tourism leaders, and the scientific community. Originality of the research – After a search query in the Scopus database, it was found that no similar study exists on the topic of interest. The study contributes to existing knowledge accumulation by analysing information relating to performance management practices in tourism.