CHARTING THE TRAJECTORY OF PERFORMANCE MANAGEMENT IN TOURISM: A PRISMA-COMPLIANT SYSTEMATIC REVIEW AND VISUALIZATION OF BIBLIOGRAPHIC DATA
Journal
Tourism and Hospitality Management, 31(1), pp, 2025
Date Issued
2025-01
Author(s)
Barišić, P.
DOI
https://doi.org/10.20867/thm.31.1.10
Abstract
Purpose – Tourism was affected by recent monumental disruptions, making
performance management critical for staying afloat and maximizing efficiency and
workforce productivity. Thus, the purpose of this study is to synthesize the dominant
performance management literature in tourism and provide a critical review and
directions for future research.
Methodology/Design/Approach – The authors use the Preferred Reporting Items for
Systematic Review and Meta-Analysis Protocols (PRISMA)-compliant systematic
literature review approach paired with visualization of relevant bibliometric data as
an additional value.
Findings – The review and the bibliometric analysis are based on 51 articles from
peer-reviewed journals and proceedings indexed in the Scopus database. The authors
present the annual publishing trends, keyword co-occurrence, and visualization
analysis followed by a review of the major themes and avenues for future research,
based on the topic hotspots. Research progress and key findings are presented for the
identified seven themes. The findings carry implications for practitioners, tourism
leaders, and the scientific community.
Originality of the research – After a search query in the Scopus database, it was
found that no similar study exists on the topic of interest. The study contributes to
existing knowledge accumulation by analysing information relating to performance
management practices in tourism.
performance management critical for staying afloat and maximizing efficiency and
workforce productivity. Thus, the purpose of this study is to synthesize the dominant
performance management literature in tourism and provide a critical review and
directions for future research.
Methodology/Design/Approach – The authors use the Preferred Reporting Items for
Systematic Review and Meta-Analysis Protocols (PRISMA)-compliant systematic
literature review approach paired with visualization of relevant bibliometric data as
an additional value.
Findings – The review and the bibliometric analysis are based on 51 articles from
peer-reviewed journals and proceedings indexed in the Scopus database. The authors
present the annual publishing trends, keyword co-occurrence, and visualization
analysis followed by a review of the major themes and avenues for future research,
based on the topic hotspots. Research progress and key findings are presented for the
identified seven themes. The findings carry implications for practitioners, tourism
leaders, and the scientific community.
Originality of the research – After a search query in the Scopus database, it was
found that no similar study exists on the topic of interest. The study contributes to
existing knowledge accumulation by analysing information relating to performance
management practices in tourism.
Subjects
File(s)![Thumbnail Image]()
Loading...
Name
10_Eftimov_Bari_i__Cvetkoska_Kitanovikj (1).pdf
Size
872.14 KB
Format
Adobe PDF
Checksum
(MD5):a59308b57c7273ab35e9f4c1e1eef4be