The Evolution of Balanced Scorecard as a Strategic Management Tool
Date Issued
2007
Author(s)
Abstract
Robert Kaplan and David Norton have been,
and remained among the most influential authors in the field
of Performance Management and their Balanced Scorecard
still is the most successful concept in this field. This paper
describes the evolution of Balanced Scorecard distinguishing
three main evolution phases in its development, concerning
the strategic and performance management literature. The
paper examines the results of BSC implementation in the
companies worldwide, and highlights potential areas for its
improvement.
and remained among the most influential authors in the field
of Performance Management and their Balanced Scorecard
still is the most successful concept in this field. This paper
describes the evolution of Balanced Scorecard distinguishing
three main evolution phases in its development, concerning
the strategic and performance management literature. The
paper examines the results of BSC implementation in the
companies worldwide, and highlights potential areas for its
improvement.
Subjects