Evaluation of User Satisfaction with the ECGalert System
Date Issued
2019
Author(s)
Ajdaraga Era,
DOI
10.23919/MIPRO.2019.8757215
Abstract
Abstract—This paper offers an insight on user satisfaction with
ECGalert, a heart monitoring service based on a wearable device.
We report results from a survey that gathered the opinions
of both the patients and doctors, as well as the evaluation of
user experience on a random sample. In addition, several other
events were organized to include a random sample of the general
population, including screenings on three different events: world
heart day, a marathon and a stair climbing competition. The
results show that the majority of respondents have a positive
attitude towards telemedicine systems. A very interesting fact
is that even the older population is keen on change of the
attitude towards a new and improved technology, mostly due to
the increased comfort and new offered possibilities for real-time
monitoring.
ECGalert, a heart monitoring service based on a wearable device.
We report results from a survey that gathered the opinions
of both the patients and doctors, as well as the evaluation of
user experience on a random sample. In addition, several other
events were organized to include a random sample of the general
population, including screenings on three different events: world
heart day, a marathon and a stair climbing competition. The
results show that the majority of respondents have a positive
attitude towards telemedicine systems. A very interesting fact
is that even the older population is keen on change of the
attitude towards a new and improved technology, mostly due to
the increased comfort and new offered possibilities for real-time
monitoring.