Entrepreneurship in the public enterprises in the Republic of Macedonia - conditions and perspectives
Journal
Economic Development, Journal of the Institute of Economics – Skopje
Date Issued
2018-12
Author(s)
Petkovska Mirchevska, Tatjana
Georgieva Svrtinov, Vesna
Abstract
Companies that are owned, managed and controlled by the state or local government are called public sector enterprises or public enterprises. The
primary goal of these enterprises is to increase social welfare and protect the
public interest, unlike private sector companies whose main goal is to make a
profit. The satisfaction of citizens as users of public services is crucial for every
institution that offers public services. When for a particular service there is a
high level of satisfaction from the users (citizens), this mean that the service
is of high quality. By changing entrepreneurial skills in the operation of public
enterprises, the quality of public services and thus the citizen satisfaction is improved, which is reflected by a positive change in their behavior. In this way, the
confidence in the public institutions is significantly enhanced and the level of
satisfaction of the citizens with the use of these services is increased. Therefore,
the promotion of entrepreneurial skills in the operation of public enterprises is
of particular importance.
The main objective of the research is to analyze the application of entrepreneurial skills among the public enterprises in the country and to give directions for improvement of the entrepreneurial skills that will result in raising the
quality of public services and a greater level of satisfaction among the citizens as their beneficiaries.
The subject of the research in the paper is theoretical and empirical
elaboration to emphasize the role and importance of entrepreneurship in public
enterprises in the modern environment, to set guidelines for its wider application in order to raise the quality of public services and to meet the needs of
citizens as users of these services
primary goal of these enterprises is to increase social welfare and protect the
public interest, unlike private sector companies whose main goal is to make a
profit. The satisfaction of citizens as users of public services is crucial for every
institution that offers public services. When for a particular service there is a
high level of satisfaction from the users (citizens), this mean that the service
is of high quality. By changing entrepreneurial skills in the operation of public
enterprises, the quality of public services and thus the citizen satisfaction is improved, which is reflected by a positive change in their behavior. In this way, the
confidence in the public institutions is significantly enhanced and the level of
satisfaction of the citizens with the use of these services is increased. Therefore,
the promotion of entrepreneurial skills in the operation of public enterprises is
of particular importance.
The main objective of the research is to analyze the application of entrepreneurial skills among the public enterprises in the country and to give directions for improvement of the entrepreneurial skills that will result in raising the
quality of public services and a greater level of satisfaction among the citizens as their beneficiaries.
The subject of the research in the paper is theoretical and empirical
elaboration to emphasize the role and importance of entrepreneurship in public
enterprises in the modern environment, to set guidelines for its wider application in order to raise the quality of public services and to meet the needs of
citizens as users of these services
Subjects
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