Browsing by Subject brand consistency, customer loyalty performance, brand orientation, customer retention orientation, financial performance, SMEs

Showing results 1 to 1 of 1
PreviewTitleAuthor(s)Issue DateType
The Impact of Customer Retention Orientation and Brand Orientation on Customer Loyalty and Financial performance in SMEs: Empirical Evidence from a Balkan CountryCiunova shuleska, Anita ; Palamidovska sterjadovska, Nikolina ; Osakwe Nedu Christian; Omotoso, J21-Jan-2017Journal Article