Browsing "Faculty of Economics" by Subject Cost optimization, customer care department, digital transformation, automation, digital transformation parameters, telecommunication sector
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| Preview | Title | Author(s) | Issue Date | Type |
|---|---|---|---|---|
| BUSINESS MODEL FOR COST OPTIMIZATION IN CUSTOMER CARE SECTORS OF TELECOMMUNICATIONS OPERATORS THROUGH DIGITAL TRANSFORMATION | Trenevska Blagoeva, Kalina ; Pulevska ivanovska, Lidija ; Chachorovska, Magdalena | 10-Oct-2022 | Proceeding article |