MULTI-CRITERIA DECISION MODEL FOR SELECTING THE BEST IT EMPLOYEE OF THE YEAR

Abstract

The aim of this paper is to propose a multi-criteria model for selecting the best IT employee of the year in IT companies in one developing country. The criteria according to which the IT employees will be evaluated are determined through a two-stage survey process. In the first stage the questionnaire contained eight criteria that were evaluated by the respondents (IT company owners, IT team leaders, employees in the HR sector of IT companies, and IT developers), and the added criteria by them (nine) were evaluated by the same respondents in the second questionnaire. All criteria that have an average grade of importance that is equal to or higher than 4, were grouped in three categories: quality of work, personal quality and knowledge and skills. Based on the categories of criteria and the determined criteria, a multi-criteria decision model was developed, i.e. an AHP model whose solution will serve the management of the IT companies as a recommendation in the process of selection of the best IT performer of the year.