АНАЛИЗА НА НИВОТО НА ПРОЦЕСНА ЗРЕЛОСТ НА КОМПАНИИТЕ ВО РЕПУБЛИКА МАКЕДОНИЈА
Date Issued
2015
Author(s)
Abstract
Extensive literature on business process management suggests that
organizations could enhance their overall performance by adopting a process
view of business. Yet, being aware of its business processes is not enough.
Managing mature business processes is the new challenge for contemporary
management. In this sense, maturity models have been proposed to gradually
assess and improve business processes in organizations. Hence, business process
management maturity models are becoming the new promising tool for managing
successful companies in e-business environment. They become practical tools
that assist organizations in achieving business (process) excellence.
Having in mind the importance of transformation towards process
oriented organization in e-business environment and of managing mature
business processes that lead to improved organizational performance, the main
goal of this paper is to analyze the business process maturity level of Macedonian
companies. For this purpose, data from an empirical survey conducted in
companies in the Republic of Macedonia are used/collected and an empirical
analysis is performed based on the model of McCormack and Johnson (2001),
the validity of which was tested by means of an exploratory and confirmatory
factor analysis.
organizations could enhance their overall performance by adopting a process
view of business. Yet, being aware of its business processes is not enough.
Managing mature business processes is the new challenge for contemporary
management. In this sense, maturity models have been proposed to gradually
assess and improve business processes in organizations. Hence, business process
management maturity models are becoming the new promising tool for managing
successful companies in e-business environment. They become practical tools
that assist organizations in achieving business (process) excellence.
Having in mind the importance of transformation towards process
oriented organization in e-business environment and of managing mature
business processes that lead to improved organizational performance, the main
goal of this paper is to analyze the business process maturity level of Macedonian
companies. For this purpose, data from an empirical survey conducted in
companies in the Republic of Macedonia are used/collected and an empirical
analysis is performed based on the model of McCormack and Johnson (2001),
the validity of which was tested by means of an exploratory and confirmatory
factor analysis.
Subjects
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