Now showing 1 - 10 of 11
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    Item type:Publication,
    Digital Social Innovation for Better Connected Government: The Case of Republic of Macedonia
    (IGI Global, 2021)
    Najdova Natalija
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    Tasevska Belchovska Jasmina
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    Social Innovation (SI) refers to new products, processes and methods that, in a creative and sustainable way, offer a better solution to social demands; which often requires changes in the practices of existing social systems. Digital Social Innovation (DSI) is ICT-based SI that uses digital technologies to invoke such changes. This chapter presents an insight into DSI in the Republic of Macedonia, and reports the results of a survey to show the level of understanding, awareness, and knowledge of DSI in the country. Although the idea of DSI is to bypass the governments, motivate people to self-organize, and solve their societal problems; results suggest that without a good strategy, enough funding, and suitable societal governance, it is difficult to tackle the challenges of raising the awareness of an individual or a community that it is they themselves who are the change-enablers as members of a social network.
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    Item type:Publication,
    Voting technologies: from ostracon to e-voting
    (2022)
    Tranoska Srbinoska, Elizabeta
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    One of the allocation methods of scarce resources, especially in the public sector, is based on majority rule. Modern societies use majority rule to elect representative governments that make some of the biggest decisions. Voting is a main vehicle of majority rule. There are four main factors that influence and are affected by voting – technology, law, politics and society. This paper provides an insight into the relationship of the voting technology and the level of development of democracy in a given state. Voting technologies developed from ostracon in ancient Greece, to Australian paper ballot, to telephone, fax, various forms of electronic voting, internet voting, mobile voting, blockchain and AI supported voting. E-voting could be considered as a form of display of the level of development of democracy in a given state. From ostracon to e-voting the main question is the same: how to have good life in a good state with good laws. From the answers offered by the Pythagoreans and Plato to today advocates of modern governance it has always been about how to organise a state so that we can live together the best way we can.
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    Item type:Publication,
    Comparative Analysis of E-Commerce in Developing And Developed Countries, Case Study: Macedonia, Serbia And Germany
    (2017-09)
    Eftimova, Ema
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    There is a big gap between developed countries and developing ones in utilizing e-commerce. In this paper, we examine the growth barriers of ecommerce in developing countries in comparison to the e-commerce situation in developed ones, by conducting a comparative analysis of e-commerce in Macedonia and Serbia opposed to Germany, as a developed country. We review the basic features of the economies and e-business practices found in Macedonia, Serbia, and Germany; assess the most important legislation on e-commerce in the three countries; consider rules, regulations and working conditions for eretailers; conditions for working with banks; payment types and payment processors; domain legislation and hosting solution; e-commerce software solutions; marketing activities and delivery services with post-sale customer care. What can be concluded from this analysis is that developing countries must follow the positive example set by the developed European countries. Furthermore, first measures must be contingent to the country’s environment and culture. We list several recommendations that Macedonia, Serbia, and other developing countries should follow in order to develop their e-commerce sector, regarding public awareness about the advantages that e-commerce and digital economy in general bring, about the legislation and support services that ecommerce needs in its service delivery.
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    Item type:Publication,
    Comparative Analysis of the Government ICT Projects in Macedonia, Estonia and Slovenia
    (2012)
    This comparative analysis of the government ICT projects of Macedonia, Estonia and Slovenia faces and compares the projects in the three countries. All three countries have similar size, similar historical and socioeconomic background, but Estonia and Slovenia are significantly ahead in the development of information society and in economic development in comparison to Macedonia. Our thesis is that part of this successful economic development is due to the government initiative and decisions regarding the choice and implementation of ICT projects (infrastructural and e-government). We have found six crucial preconditions for development of ICT that have tangible impact on economic growth: government is the leader in introducing information society; government is early adopter of ICT; government is proactive; government recognizes ICT as growth tool; government provides the funding; government provides quality project management
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    Item type:Publication,
    The effects of flexible work in the IT industry
    (Faculty of Computer Science and Engineering, Ss. Cyril and Methodius University in Skopje, Macedonia, 2020-05-08)
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    Davitkovski, Mile
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    Flexible work can come in a variety of types, such as fully flexible strategy where employees are fully flexible in carrying out their tasks from any location in the world to strategies that allow workers to work flexibly over several days, weeks or months at a time. There are many types of flexible work strategies for companies, and the most common are hiring digital nomads, freelancers, using co-working space crowds and so on. This paper tries to compare and analyze the findings of Stack Overflow research from 2017 with the survey conducted as a part of this research, in Macedonia in 2019 regarding flexible work arrangements in the IT industry. The comparative analysis will represent the workers’ perspective. In the second part of the paper we will consider several obstacles and traps of flexible work arrangements from the companies’ perspectives, and offer principles to overcome them.
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    Item type:Publication,
    The effects of flexible work in the IT industry
    (Ss Cyril and Methodius University in Skopje, Faculty of Computer Science and Engineering, Republic of North Macedonia, 2020-05-08)
    Mile Davitkovski
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    Branislav Sarkanjac
    Flexible work can come in a variety of types, such as fully flexible strategy where employees are fully flexible in carrying out their tasks from any location in the world to strategies that allow workers to work flexibly over several days, weeks or months at a time. There are many types of flexible work strategies for companies, and the most common are hiring digital nomads, freelancers, using co-working space crowds and so on. This paper tries to compare and analyze the findings of Stack Overflow research from 2017 with the survey conducted as a part of this research, in Macedonia in 2019 regarding flexible work arrangements in the IT industry. The comparative analysis will represent the workers’ perspective. In the second part of the paper we will consider several obstacles and traps of flexible work arrangements from the companies’ perspectives, and offer principles to overcome them.
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    Item type:Publication,
    A METHOD FOR CALCULATING THE PROBABILITY OF RUIN OF AN INSURANCE COMPANY
    (2019-01-01)
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    Miteski, Andreja
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    Miteski, Stefan
    Insurance companies frequently ask their actuaries to do calculations of the probability of the company being ruined. These calculations are based on complex data analysis of the last insurance period, which requires building mathematical models and using the data as an input parameter in these models. For this purpose, an algorithm, which presents a simplified mathematical model and provides approximate results of the outcomes (later used for managerial decisions), was prepared. Modeling of different outcomes based on various different inputs shows that the probability of the company to become ruined is inversely proportional to the written premium. The algorithm developed in this paper is illustrated with tables. The model is presented to the reader in a way that the reader can reproduce the calculations and build a custom data model.
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    Item type:Publication,
    Comparative Analysis of ICT in the Public Sector in Estonia and Republic of Macedonia
    (Academic Conferences Limited, 2012-06-14)
    Computer based information systems have been increasingly proposed for solving problems in the public sector facing governments around the world. The challenges facing developing countries are even greater. Developing countries try to use ICT to help them skip whole stages in the development of their economies, and to approach the developed countries. This paper intends to present a comparative analysis of the role of ICT in the public sector in the case of two developing countries, Estonia and Republic of Macedonia. Estonia is a country with a similar historical and socio-economic setting as the Republic of Macedonia. Estonia has achieved significant economic growth in the last 20 years, and its public sector is advanced user of ICT. Macedonia lags behind Estonia, in economic growth and in the application of ICT. Our thesis is that one of the factors that led to these differences between the two countries is the intensity of application of ICT in the public sector, in several ways: the government as a user of ICT; the government as a provider of ICT services to the individuals, private companies, NGOs, and others in the public sector; and the government as a creator of a political framework, legal framework, and climate for the diffusion and application of ICT. The comparative analysis is focused on five areas, which we consider are key to explaining the differences between two countries: the policies and legal framework regarding ICT, organizational structure of the institutions in charge of ICT, the degree of development of information society, the budget allocated for ICT development and projects, and the contribution of ICT in the governance of the public sector. Furthermore, we will compare the educational structure of the labor force in the two countries, as an important complementary asset for the application of ICT. The analysis will be based on statistical data from multiple sources and publicly available information on the situation concerning the application of ICT in the public sector in both countries. In the comparative analysis section we will offer benchmarks for Macedonia to accelerate the process of the development of ICT application. At the end of this paper, we will propose answers, based on this analysis, which are the reasons that led Estonia to its success.
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    Item type:Publication,
    Analysis of introducing one stop shop administrative services: A case study of the Republic of Macedonia
    (2013)
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    Todevski, Martin
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    Reforming the administrative procedures through the implementation of an e-Government programe is an on-going important process for governments around the world. The benefits of using ICT as a catalyst for increasing the efficiency of administrative procedures are well known and confirmed. The implementation of computer based information systems and providing a possibility for institutions to share data and documents among themselves will create conditions for introducing one stop shop electronic services, which will lead to simplifying administrative procedures. The new simplified administrative services will be of great benefit to citizens. Yet, the institutions will face a significant reduction in the number of issued documents required for providing administrative services, which will lead to positive financial implications. In that regard, the goal of this paper is to make an analysis of the financial aspects of introducing one stop shop services in the Republic of Macedonia by using computer based information systems. The analysis was conducted using public data for the administrative services which are currently provided by a closed set of 16 Macedonian government institutions. In this analysis we calculate the financial implications on citizens, businesses, institutions, and other entities in the society. The result of the analysis is the calculation of the overall savings for the society, which can be used by decision-makers in order to adjust the degree of investments in information systems and necessary complementary assets needed for introduction of these services.
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    Item type:Publication,
    Online marketing — The case of Macedonia
    (IEEE, 2016-10)
    Varnalieva, Jasminka
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    Online marketing is identified as one of the key drivers of European digital economy. Recent studies have shown that advertising is not adding direct value for the advertisers only, but it creates significant additional indirect value and jobs while boosting innovation and creativity. In Europe online advertising has grown dramatically. It is expected that online advertising revenues will surpass television advertising in 2016. Online marketing in Macedonia is still in its nascent stage. It significantly lags behind countries in the region and far behind the developed countries in the European Union at all possible parameters. Online marketing ad spend in Macedonia is still very low. It is estimated to be 3% to 4% of total ad spending. The reasons why Macedonia's online marketing use is still very low, in spite of the relatively high level of Internet penetration and solid infrastructure, are numerous and multifaceted: distorted market forces, lack of official independent company that measures internet traffic, lack of knowledge on online marketing of Macedonian companies, legal framework etc. Policy makers in Macedonia could address the most important obstacles to increased use of online marketing by designing and implementing specific policy instruments and carrying out existing strategies in this area.