ANALYSIS OF QUALITY CONTROL METHODS IN THE FURNITURE FACTORY "DIVA DIVANI" VRANJSKA BANJA

Abstract

The goal of the research presented in the paper is the analysis of various quality control procedures in a factory that produces upholstery products. The upholstery industry is very developed in Vranje, the competition is high, so quality control has a huge impact on the company's operations. Quality control is one of the key elements in the production management system in a furniture factory. Its role is to ensure that each product meets defined technical, aesthetic and functional requirements, as well as the expectations of end users. Establishing systematic quality control — from incoming control of raw materials, through process control at all stages of production, to final control of finished products — enables the detection and elimination of defects at an early stage, thereby significantly reducing the costs of repairs and complaints. This paper presents a complete quality control system in a furniture factory, from start to finish, and presents the conclusions reached, as well as their implementation for the better business of the company