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Наслов: Revolutionising the document workflow using blockchain in banking sector
Authors: Ervin Domazet
Merdzan, Gunter 
Cvetkoska, Violeta 
Daniela Mechkaroska
Serdar Serdaroglu
Bilal Sucubasi
Keywords: document management
workflow
automation
process management
blockchain
banking
Issue Date: 2024
Publisher: University of Nis
Journal: Facta Universitatis, Series: Electronics and Energetics
Abstract: Blockchain is a distributed ledger technology that can revolutionise the banking sector by increasing transparency, reducing costs, and enhancing security. However, the success of any banking service lies in the efficiency of serving it, which depends on the smoothness of internal documents and process flows. This paper proposes a novel method that uses blockchain infrastructure to address the efficiency, security, and privacy of workflow processes in the banking sector. Our approach combines Alfresco DMS and CMIS with the orchestration tool Camunda for workflow management and secures them with a notary using the Factom Blockchain. This method provides a secure, efficient, and reliable way for banks to process transactions, store documents, and manage their processes. It will enable banks to process transactions faster, reduce costs, minimise the risk of fraud, increase customer satisfaction, and fully consider blockchain technology's advantages.
URI: http://hdl.handle.net/20.500.12188/33565
DOI: 10.2298/FUEE2401107D
Appears in Collections:Faculty of Economics 03: Journal Articles / Статии во научни списанија

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