Determining the effects of the COVID-19 crisis on the human resource management in organizations
Date Issued
2021-03-18
Author(s)
Kamenjarska, Tanja
Abstract
Human resource management (HRM), as a crucial constituent of crisis
management, has paramount importance in managing the employees and ensuring
business continuity, especially during the COVID-19 pandemic. In the constellation of such circumstances, this paper aims to identify the impact of COVID-19 on
the HRM in organizations and provide recommendations for the development of
long-term strategies, effective management practices and activities that are expected to result in increased employee satisfaction and retention as an organizational
response to the crisis. Considering the dynamics and ever-changing environment
dominantly, this paper attempts to contribute and expand the HRM literature by
providing a comprehensive overview of the level of resilience of HR managers in
North Macedonia to deal with a crisis such as the COVID-19 pandemic, and valuable insight into the adequacy of the measures taken. As for the purpose of determining the impact of the crisis on the HRM practices, a structured questionnaire was
developed and distributed to the top and middle management, HR professionals and
employees in selected companies in the Republic of North Macedonia. The results
revealed that adequate managerial responses to the crisis positively influence the
organizational performance of the observed companies.
management, has paramount importance in managing the employees and ensuring
business continuity, especially during the COVID-19 pandemic. In the constellation of such circumstances, this paper aims to identify the impact of COVID-19 on
the HRM in organizations and provide recommendations for the development of
long-term strategies, effective management practices and activities that are expected to result in increased employee satisfaction and retention as an organizational
response to the crisis. Considering the dynamics and ever-changing environment
dominantly, this paper attempts to contribute and expand the HRM literature by
providing a comprehensive overview of the level of resilience of HR managers in
North Macedonia to deal with a crisis such as the COVID-19 pandemic, and valuable insight into the adequacy of the measures taken. As for the purpose of determining the impact of the crisis on the HRM practices, a structured questionnaire was
developed and distributed to the top and middle management, HR professionals and
employees in selected companies in the Republic of North Macedonia. The results
revealed that adequate managerial responses to the crisis positively influence the
organizational performance of the observed companies.
Subjects
File(s)![Thumbnail Image]()
Loading...
Name
EMAN_2021_BoA-WEB.pdf
Size
2.44 MB
Format
Adobe PDF
Checksum
(MD5):c439d0671c7c8af7d4d5638f493d4361