INVESTIGATING THE VOLUNTARY EMPLOYEE TURNOVER IN IT COMPANIES IN THE REPUBLIC OF NORTH MACEDONIA: A DELPHI APPROACH
Date Issued
2020-12
Author(s)
Ivanovska, Nika
Abstract
Globally, the voluntary turnover of labor is an inevitable reality which every organization must
face. The voluntary mobilization means that a person leaves the organization as a result of a
personal decision, whereas for the organization it is a loss of a specific knowledge, skills and
abilities. Therefore, to keep the talents inside the organization, the human resources specialists
have to be proactive instead of reactive. Bearing in mind the high level of turnover and deficit of
labor in the IT sector in the Republic of North Macedonia, being able to keep the quality employees
is a challenge for the domestic companies in this sector. The human resource management is
requested to apply specific measures that will affect the process of keeping the talents in the
organization and will keep the organizational performance on a long term. The purpose of this
paper is to identify the key factors that lead to a voluntary turnover of the IT employees in the
country and to show how in modern conditions the human resource management manages the
labor turnover. An empirical research has been made with the qualitative method for forecasting
- Delphi where the analysis sample is constructed by human resource managers of IT companies
in the Republic of North Macedonia. The obtained results are presented and analyzed and they
show valuable insights for the management of the IT companies in North Macedonia.
face. The voluntary mobilization means that a person leaves the organization as a result of a
personal decision, whereas for the organization it is a loss of a specific knowledge, skills and
abilities. Therefore, to keep the talents inside the organization, the human resources specialists
have to be proactive instead of reactive. Bearing in mind the high level of turnover and deficit of
labor in the IT sector in the Republic of North Macedonia, being able to keep the quality employees
is a challenge for the domestic companies in this sector. The human resource management is
requested to apply specific measures that will affect the process of keeping the talents in the
organization and will keep the organizational performance on a long term. The purpose of this
paper is to identify the key factors that lead to a voluntary turnover of the IT employees in the
country and to show how in modern conditions the human resource management manages the
labor turnover. An empirical research has been made with the qualitative method for forecasting
- Delphi where the analysis sample is constructed by human resource managers of IT companies
in the Republic of North Macedonia. The obtained results are presented and analyzed and they
show valuable insights for the management of the IT companies in North Macedonia.
Subjects
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