DELPHI METHOD APPLICATION TO FIND A MORE EFFICIENT MODEL FOR EVALUATING THE PERFORMANCE OF ADMINISTRATIVE SERVANTS
Date Issued
2020
Author(s)
Dimitrievski, Dejan
Abstract
The aim of this paper is to evaluate the problems and challenges arising from the
application of the process of evaluation of administrative servants and to identify the
possibilities for changes in the process, in order to find a more efficient model that would
maximize the benefits of the evaluation. The research is conducted by using the method of
qualitative forecasting – the Delphi method, with the application of survey questionnaires in
three rounds. Participants in the study are nine managers employed in a state institution, who
answered the questionnaires between April 22 and May 12, 2020. The results of the research
show that the evaluation procedure is not applied as imagined and thus does not give the
intended results for which it was introduced. It is necessary to change the system for
evaluation of administrative servants, either by revising some of the provisions in the current
legislation, or by introducing a completely new system.
application of the process of evaluation of administrative servants and to identify the
possibilities for changes in the process, in order to find a more efficient model that would
maximize the benefits of the evaluation. The research is conducted by using the method of
qualitative forecasting – the Delphi method, with the application of survey questionnaires in
three rounds. Participants in the study are nine managers employed in a state institution, who
answered the questionnaires between April 22 and May 12, 2020. The results of the research
show that the evaluation procedure is not applied as imagined and thus does not give the
intended results for which it was introduced. It is necessary to change the system for
evaluation of administrative servants, either by revising some of the provisions in the current
legislation, or by introducing a completely new system.
Subjects
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