Analysis of Financial Service Locations in Kumanovo, North Macedonia
Date Issued
2021-05-26
Author(s)
Filipovski, Darko
DOI
10.1109/zinc52049.2021.9499299
Abstract
Providing insight on facility locations can have an
influence on processes within the firm concerned with customer
satisfaction and new site selection. If done correctly, it provides
access to the best customers and the greatest market potential.
This paper gives an analytical overview of the placement of
financial entities on the territory of municipality of Kumanovo,
North Macedonia. The main focus is set on analyzing population
clustering and the relationship between the population and
facility locations. This enables educated recommendations for
new or relocation facility sites. Furthermore, providing easy
access to services improves customer satisfaction and service
quality. In this direction, we analyzed the distance to nearest
parking facilities, as one of the main factors influencing ease
of access. The results of this paper provide the basis for future
analysis of financial entity locations.
influence on processes within the firm concerned with customer
satisfaction and new site selection. If done correctly, it provides
access to the best customers and the greatest market potential.
This paper gives an analytical overview of the placement of
financial entities on the territory of municipality of Kumanovo,
North Macedonia. The main focus is set on analyzing population
clustering and the relationship between the population and
facility locations. This enables educated recommendations for
new or relocation facility sites. Furthermore, providing easy
access to services improves customer satisfaction and service
quality. In this direction, we analyzed the distance to nearest
parking facilities, as one of the main factors influencing ease
of access. The results of this paper provide the basis for future
analysis of financial entity locations.
Subjects