OrgUnit's Researchers publications
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Type:  Book chapter
Subject:  Customer satisfaction, Loyalty to employee, Loyalty to bank, Service quality

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PreviewTitleAuthor(s)Issue DateType
1Linking banking service quality to customer loyalty: two levels perspectivePalamidovska-sterjadovska, Nikolina ; Levkov, Nikola ; Ciunova-shuleska, Anita 2021Book chapter

Organization name
Faculty of Economics
City
Skopje
Country
Macedonia, the Former Yugoslav Republic of