Faculty of Computer Science and Engineering

Permanent URI for this communityhttps://repository.ukim.mk/handle/20.500.12188/5

The Faculty of Computer Science and Engineering (FCSE) within UKIM is the largest and most prestigious faculty in the field of computer science and technologies in Macedonia, and among the largest faculties in that field in the region. The FCSE teaching staff consists of 50 professors and 30 associates. These include many “best in field” personnel, such as the most referenced scientists in Macedonia and the most influential professors in the ICT industry in the Republic of Macedonia.

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    Item type:Publication,
    Evaluating a Nationally Localized AI Chatbot for Personalized Primary Care Guidance: Insights from the HomeDOCtor Deployment in Slovenia
    (MDPI AG, 2025-07-29)
    Gams, Matjaž
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    Horvat, Tadej
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    Kolar, Žiga
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    Kocuvan, Primož
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    Background/Objectives: The demand for accessible and reliable digital health services has increased significantly in recent years, particularly in regions facing physician shortages. HomeDOCtor, a conversational AI platform developed in Slovenia, addresses this need with a nationally adapted architecture that combines retrieval-augmented generation (RAG) and a Redis-based vector database of curated medical guidelines. The objective of this study was to assess the performance and impact of HomeDOCtor in providing AI-powered healthcare assistance. Methods: HomeDOCtor is designed for human-centered communication and clinical relevance, supporting multilingual and multimedia citizen inputs while being available 24/7. It was tested using a set of 100 international clinical vignettes and 150 internal medicine exam questions from the University of Ljubljana to validate its clinical performance. Results: During its six-month nationwide deployment, HomeDOCtor received overwhelmingly positive user feedback with minimal criticism, and exceeded initial expectations, especially in light of widespread media narratives warning about the risks of AI. HomeDOCtor autonomously delivered localized, evidence-based guidance, including self-care instructions and referral suggestions, with average response times under three seconds. On international benchmarks, the system achieved ≥95% Top-1 diagnostic accuracy, comparable to leading medical AI platforms, and significantly outperformed stand-alone ChatGPT-4o in the national context (90.7% vs. 80.7%, p = 0.0135). Conclusions: Practically, HomeDOCtor eases the burden on healthcare professionals by providing citizens with 24/7 autonomous, personalized triage and self-care guidance for less complex medical issues, ensuring that these cases are self-managed efficiently. The system also identifies more serious cases that might otherwise be neglected, directing them to professionals for appropriate care. Theoretically, HomeDOCtor demonstrates that domain-specific, nationally adapted large language models can outperform general-purpose models. Methodologically, it offers a framework for integrating GDPR-compliant AI solutions in healthcare. These findings emphasize the value of localization in conversational AI and telemedicine solutions across diverse national contexts.
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    Item type:Publication,
    An Empirical Study of Knowledge Graph-Enhanced RAG for Information Security Compliance
    (MDPI AG, 2026-04-20)
    Jovanovski, Dimitar
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    Stojcheva, Marija
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    Dodevska, Mila
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    Information security compliance has become critical for organizations worldwide, with the ISO/IEC 27000 family serving as the most widely adopted framework for establishing information security management systems. Despite their global acceptance, these standards present significant interpretation challenges due to their formal language, abstract structure, and extensive cross-referencing across 97 documents. Traditional retrieval-augmented generation (RAG) systems, which rely on independent text chunking and dense vector retrieval, prove inadequate for such highly interconnected regulatory materials, often fragmenting contextual relationships and reducing accuracy. This study introduces a privacy-preserving RAG framework that integrates LightRAG, a knowledge graph-based retrieval system, with locally hosted open-source language models. Unlike chunk-based RAG systems that treat document segments independently, the system in this study constructs a semantic knowledge graph that explicitly models relationships between clauses through typed edges representing cross-references, semantic similarity, and hierarchical dependencies. To enable rigorous evaluation, we developed a curated benchmark dataset of 222 multiple-choice questions with authoritative ground-truth answers, systematically constructed from official ISO standards, certification preparation materials, and academic sources. Through systematic evaluation on this benchmark, we show that knowledge graph-based retrieval achieves higher accuracy than chunk-based RAG and non-retrieval LLM baselines within the evaluated setup. The analysis indicates that embedding model quality is strongly associated with system performance, that hybrid retrieval modes combining local and global graph traversal tend to yield better accuracy, and that mid-sized open-source models paired with strong retrievers can approach the performance of larger proprietary systems. The best configuration achieves 90.54% accuracy, demonstrating the promising effectiveness of graph-structured retrieval for multiple-choice regulatory questions.
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    Item type:Publication,
    Advancing AI in Higher Education: A Comparative Study of Large Language Model-Based Agents for Exam Question Generation, Improvement, and Evaluation
    (MDPI AG, 2025-03-04)
    Nikolovski, Vlatko
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    The transformative capabilities of large language models (LLMs) are reshaping educational assessment and question design in higher education. This study proposes a systematic framework for leveraging LLMs to enhance question-centric tasks: aligning exam questions with course objectives, improving clarity and difficulty, and generating new items guided by learning goals. The research spans four university courses—two theory-focused and two application-focused—covering diverse cognitive levels according to Bloom’s taxonomy. A balanced dataset ensures representation of question categories and structures. Three LLM-based agents—VectorRAG, VectorGraphRAG, and a fine-tuned LLM—are developed and evaluated against a meta-evaluator, supervised by human experts, to assess alignment accuracy and explanation quality. Robust analytical methods, including mixed-effects modeling, yield actionable insights for integrating generative AI into university assessment processes. Beyond exam-specific applications, this methodology provides a foundational approach for the broader adoption of AI in post-secondary education, emphasizing fairness, contextual relevance, and collaboration. The findings offer a comprehensive framework for aligning AI-generated content with learning objectives, detailing effective integration strategies, and addressing challenges such as bias and contextual limitations. Overall, this work underscores the potential of generative AI to enhance educational assessment while identifying pathways for responsible implementation.