Browsing by Subject Customer satisfaction, Loyalty to employee, Loyalty to bank, Service quality
Showing results 1 to 1 of 1
| Preview | Title | Author(s) | Issue Date | Type |
|---|---|---|---|---|
| Linking banking service quality to customer loyalty: two levels perspective | Palamidovska-sterjadovska, Nikolina ; Levkov, Nikola ; Ciunova-shuleska, Anita | 2021 | Book chapter |