MEMORABLE EXPERIENCES: BUILDING LOYAL VISITORS TO CULTURAL INSTITUTIONS - Brzovska, Ezeni; Ristevska jovanovska, Snezana; Palamidovska sterjadovska, Nikolina; Bogoevska gavrilova, Irena (My University, 2023)
NEZABORAVNA ISKUSTVA: IZGRADNJA LOJALNIH POSETILACA KULTURNIM USTANOVAMA