TRAINING AS A TOOL FOR ACQUIRING SKILLS FOR DIGITALIZATION OF THE HUMAN RESOURCE MANAGEMENT IN THE REPUBLIC OF NORTH MACEDONIA

Abstract

The digital transformation process includes people, tools, and processes, and it enables the use of digital evaluation, monitoring, and testing systems to automatically document and track the progress of every employee in the business. The need for educated and trained staff with modern knowledge and skills for digitization is dictated by new trends. Those skills are typically acquired through an informal education process, primarily through training. As a systematic and continuous process, in the shorter term, the digitization training improves the skills of the employees for the application of new sophisticated ways and opportunities for better and more efficient performance of the work at a specific workplace. The objective of this paper is to convey the significance and requirement of digitization in human resource management, with a focus on the need to conduct training for businesses in Republic North Macedonia. The paper analyses empirical data from surveys conducted on Macedonian businesses. The findings are sublimated in the concluding observations about the need to implement training for digitization of human resource management processes and their relevance for greater competitiveness of Macedonian businesses on the global market.