Creating Resilience Using Twitter Data

Abstract

Analysing people’s behaviours on social networks and their communication patterns provides insight into human habits and their typical actions on different timescales. Combining these results with data available from other important sectors enables the study of the interrelationship and influence of major external events on the changes in the “normal” communication and social pattern behaviours. Towards this goal, we have developed a platform that uses twitter stream in order to process crisis-related communication. The developed platform was tested for earthquakes and floods in the Balkan region in the period between April and June 2014, when the largest recorder floods in the Balkans region happened.